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How to get that sale even after the customer says no!

Business Next
January 28, 2015 7:00 PM

Michael Rogers, vice president communications for the Small Business Association of Michigan, interviews sales expert Tom Hopkins, author of “When Buyers Say No – Essential Strategies for Keeping a Sale Moving Forward.” Michael talks to Tom about how to understand how your closing question impacted the buyer, moving into re-establishing rapport with the simplest of phrases, keeping the sales conversation moving forward, asking deeper questions about what is causing the buyer to stall, re-presenting key points, addressing the real final concerns, reaching a point where you can ask for the sale again and successfully negotiating a myriad of aspects of the sale that lead back to a commitment from the buyer – a closed sale.

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the latest scams to watch out for

Business Beat
January 28, 2015 8:00 AM

regional businessMelanie Duquesnel, head of the Better Business Bureau of Eastern Michigan in Southfield, MI, joins us with the latest scams. She’s going to help us find out about our credit and debit cards and a new initiative, the Auto Resource Center.

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The Levels of Culture

Equity Equals
January 27, 2015 9:00 PM

This weekend on Equity Equals host Angela Austin has a conversation with Josh Dunn, Interim Director of Education for Culture Connect (www.cultureconnectinc.org) and a new resident of Michigan!

Josh Dunn was born in New York, but spent most of his life growing up in the northern suburbs of Atlanta, GA. He graduated from the University of Georgia summa cum laude with Bachelors of Arts in Linguistics and in Spanish, with a minor concentration in Arabic Studies. During college, Josh had the opportunity to practice his linguistic abilities by traveling and working abroad in Peru, Argentina, Uruguay and Morocco.

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Kris Nicholoff overviews the upcoming MSAE Conference

Association Impact
January 27, 2015 7:30 PM

MSAE's Association Impact this week, features one of the most important events of the year, MSAE's Legislative and Public Policy Conference to be held February 3, 2015. You won't want to miss our preview on Michigan Business Network, or the gathering in downtown Lansing featruing ketnote speaker Governor Snyder. Bruce speaks with Kris Nicholoff, David Waymire, Michael Boulus, and Bonnie Bochniak.

Kris Nicholoff, CEO and executive director of the Michigan Osteopathic Association and chairman of MSAE's Legislative and Public Policy Committee, discuses the overview of the important conference but also the Governor's Luncheon and the leaders panel.


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The ins and outs of the 2015 North American Auto Show

Business Beat
January 27, 2015 6:30 PM

The North American Auto Show is going on right now in Detroit and who would know more about that than Carol Cain, CBS 62 senior producer and Free Press Columnist and Host of Michigan Matters. We’re going to go over the entire auto show with her.

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How is E-Pathways closing the talent gap?

Business Beat
January 27, 2015 4:00 PM

Are we finally getting the market need filled for IT people? Well, Andrea Ragan, Executive Director for the Capital Area IT Council joins us. She is going to tell us all about their programs there, E-Pathways, an IT re-training program that is available to you as an employer. You are going to want to hear all about this.

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Leadership insights from a project manager wizard

Business Next
January 27, 2015 2:00 PM

Michael Rogers, vice president communications for the Small Business Association of Michigan (SBAM), talks with David Williams, a member of SBAM’s Leadership Council and owner of Williams Consulting Services (WCS), LLC. His company enables businesses from several states to achieve their goals primarily in the Michigan health care market. Often, in WCS’s initial interface with new clients, it guides them through Michigan’s strict Certificate of Need (“CON”) review process. WCS possesses a 100 percent approval record for its CON applications. In addition to CON consulting, WCS’s professional services include mobile imaging management, joint venture coordination, operational turnarounds, project management, strategic planning, business planning, and patient satisfaction enhancement.

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Updates on Detroit

Business Beat
January 27, 2015 1:30 PM

events We go over updates on Detroit including their bankruptcy, how the city is fairing, and of course the biggest thing that’s going on there right now, the North American International Auto Show. We’ve got an expert in with his perspective, Chris Christoff, state and cities reporter for Michigan for the Bloomberg News.

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Michigan Business Network
January 27, 2015 1:20 PM

Michigan Small Business Development Center
6:00pm - 9:00pm • Schoolcraft College Jeffress Center • Livonia , MI

Topic: Attracting Highly Skilled Job-Creating Immigrants to Michigan

Do you dream about turning your passion for food and cooking into a business? Learn a step-by-step plan to turn your dream into a reality. From costing and sourcing, to cutting through the seemingly endless red tape, this course is a must for anyone who is serious about taking steps towards becoming a successful food-business entrepreneur.

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when passion blossoms into a career

The New Perspective
January 27, 2015 1:18 PM

Twenty-three year old race car driver, Liz Patterson, has always loved racing. Exposed to the sport at a young age Patterson says she grew up around fast cars and dirt tracks since her father was also a racer. Liz talks about her experience and how it has impacted her and even her career as the co-owner of BA Wraps with her father and inspiration, Rod Patterson.

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