GRA Benefits Group provides customized services to help reduce the administrative and time-consuming tasks that can drain time and energy. Founder and President, GRA Benefits Group, Michael Ramsby understands the complexities of employee benefits and individual markets. He says “Service with Care” is our philosophy, our mantra. It embodies how we handle our day-to-day interactions. It is one thing to provide customer service, it’s another to do it in a caring manner".
Two creative people found each other and have made great things and... "Good Fruit" happens! Two different guys with unique talents! Justin Caine is the guy with a million crazy ideas and even a few good ones. His passion is solving problems and he does that daily through his work in Good Fruit, as well as his work in the community, from programs and events he’s started like the BOOM Awards and Battlefield Brawl, to his work on the Special Education Advisory Committee and the Small Business Association of Michigan’s Leadership Council, Justin keeps himself busy, seeking solutions. His partner Kraig Westfall, is the guy that guards the company from chasing all of Justin’s crazy ideas and just goes with the good ones. He runs the ship daily, making sure clients are receiving videos they love every time.
This partnership is a great example of sharing a common vision and coming together to make...Good Fruit! Join the fun with these energetic business owners on this edition of the Leadership Lowdown!
Tyler Parsons is the General Managers of the Lansing Lugnuts. He brings great energy and enthusiasm to the proud baseball culture found in Lansing. He previously served as GM of the Johnson City Cardinals from 2014-17, and the team saw an increase in attendance, ticket sales, and corporate sales in each of his four seasons.
Megyn Forest has done some great things in her career, but making an impact is the one word that describes the rich pattern of success she brings! She was recently named as the Executive Director of the Big Brother Big Sister Michigan Capital Region. In this show, we chat with Megyn about her commitment to the mission of the organization and some of the powerful mentorship that has shaped her career and the lives of the children they serve.
Take a walk in your guest's (customer's) shoes and see a whole new world from their point of view! Disney cultural expert and owner of Out The Door Travel Agency, David Zanolla returns to the show for a second time! There is so much to learn and to discuss when it comes to getting customer service right, creating positive cultures, and making the right business moves!
Patrick M. O’Keefe is the Founder and CEO of O’Keefe. Mr. O’Keefe is recognized as an expert in the fields of strategic advisory services, corporate reorganization, debt restructuring, turnaround consulting, due diligence support, valuation, and litigation support.
Stormy Kromer is based in Ironwood, Michigan, and headed by the Jacquart family — Bob and Denise, and daughters Gina and KJ. The roots go deep in Ironwood. In fact, several of their ancestors were among the pioneers who settled the town. The family has opened and grown businesses here since the early 1900s.