Debra Levantrosser speaks with Author, Keynote Speaker, Lean and Creativity Coach and Consultant, Karyn Ross who is the Principal, Karyn Ross Consulting, co-author, "The Toyota Way to Service Excellence". They discuss why your manufacturing company needs lean in services.
Dennis Sergent, Chair – Michigan Len Consortium and President, Sergent Results Group, talks with Debra about “Bringing Clarity Out of Chaos" – Michigan’s Continual Improvement Effort at the Intersection of Government and Healthcare. Here is more on Dennis:
Debra talks with Bill Bellows who is the Deputy Director, The W. Edwards Deming Institute. They talk about lean management journal articles, and distinguishing deming’s work from other management systems. Here is a little bit about Dr. Bill Bellows:
Debra and 'The Leaning Edge' welcome Dorsey Sherman and Maurene M. Stock, of Mercy Health to talk about working with teams using scientific (Lean) thinking and change management to improve processes at Mercy Health Muskegon.Hear these awesome ladies talk about how Kata is being used to eliminate patient wait times for tests. The scientific method has never looked better!
The Leaning Edge welcomes Branden Clements who is the Senior Consultant at Pyramid Consulting in Ann Arbor. He talks about how using business process maps are helpful in navigating a companies destination. In this discussion with Debra Levantrosser of the Michigan Lean Consortium hear Branden discuss the three levels of a company’s destination, the major phases of the lifecycle and barriers to achieve them.
Branden is a Senior Consultant at Pyramid Consulting in Ann Arbor, Michigan. He has worked at a variety of facility, architecture, and construction management organizations in the past. His consulting work focuses on assisting facility management organizations in capability development, including process development and organizational design.
The Leaning Edge welcomes Joyce Weiss, M.A., CSP to talk about how to coach and reveal blind spots in a business. Joyce has earned high praises from hundreds of businesses and organizations for her training and coaching programs that increased productivity and employee engagement in stifled workplaces where conflict, narcissists, bullying and other unhealthy workflow concerns occurred.
Hear Joyce talk about leadership blind spots as what may be preventing you from getting good results!
Brad Brown is a career firefighter with over 21 years of experience, serving the last 8 in the Planning Division for the City of Grand Rapids Fire Department. Having a lifelong passion for learning, Brad has recently completed a four year executive fire officer program at the national fire academy and holds a Master’s degree in Executive Fire Leadership. He has presented numerous times over the past several years for the Michigan Lean Consortium, University of Michigan Industrial Engineering Program, American Society for Quality and the Center for Public Safety Excellence. When not learning or working, Brad spends time on the family farm with his Wife, two young children and way too many animals.
Jan is Founder and Principal Consultant for JEMSource Solutions, LLC, a management consulting group located in Chandler, Arizona, specializing in organizational development and strengthening human performance capabilities.
The Leaning Edge talks with Brian Barrie about the 18 values for the new program which improves the experience for those needing transition to a different health care facility.
Wendi Middleton is the Director of the Program and Partnership Development Division within the Aging and Adult Services Agency (AASA) of the Michigan Department of Health and Human Services. She has been employed by the State of Michigan for 30+ years, and has served as a member of AASA’s leadership team since 2009.
