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State of Michigan Incorporates Lean Practices

The Leaning Edge
March 3, 2017 12:00 PM

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The Leaning Edge welcomes Melissa Castro to the show! She is the Division Director of the Reinventing Performance in Michigan (RPM) Projects Division in the State of Michigan’s Office of Performance and Transformation.

Melissa is the Division Director of the Reinventing Performance in Michigan (RPM) Projects Division in the State of Michigan’s Office of Performance and Transformation.  The division includes a team of professional process improvement facilitators that work on lean projects for all State agencies.  Under Melissa’s leadership, the division is highly focused on engaging state employee’s knowledge and expertise to improve the services provided to taxpayers.

Melissa has 15 years of leadership experience in state government.  She led the first dedicated process improvement division in the Department of Treasury before joining the RPM team.  Melissa also served for more than 10 years as a leader in the State’s central procurement office, where she first encountered lean concepts and began her lean journey.

Melissa holds a Bachelor’s degree from Trevecca Nazarene University and a Master’s degree from Central Michigan University. 

For more knowledge, news, and insights visit:
www.michiganbusinessnetwork.com

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The Leaning Edge, hosted by Debra Levantrosser, she speaks with leaders, implementers and believers in the lean philosophy to share their successes and struggles in hopes that they will help others in their lean journey.

The show focuses on the fact that lean is a mindset and a culture, not a set of process improvement tools, and shows how this approach can make your city, state and country an even stronger and more successful, stable place one organization at a time and one person at a time.

The “Lean” philosophy refers to engaging and involving all levels of employees in development of ideas to provide value to customers by aiming for high quality, low cost and short lead time. A specific kind of leadership style is seen in successful lean organizations which includes rewarding experimentation and developing people into problem solvers.

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