Jeffrey Mosher talks with Michelle Scott and Carlos Pava, CEO and COO of one of Michigan 50 Companies to Watch in 2018, Voices For Health, Inc of Grand Rapids, MI
Voices For Health, Inc. Grand Rapids
Voices For Health, Inc.® provides language solutions to improve access to healthcare, education and social services for limited-English proficient, Deaf/Hard-of-Hearing and blind individuals/families. Our services include interpreting, translation, continuing education activities, Braille transcription, audio recording and film production. Our CEO, a Registered Nurse, is Vice President of the California Healthcare Interpreting Association and our COO is governor-appointed to the Hispanic/Latino Commission of Michigan.
We help our customers comply with language access mandates, understand cultural differences, and provide safer care. We serve over 12 hospital systems and hundreds of businesses throughout Michigan and the US, including health departments, mental health agencies, private practices, community clinics, advocacy organizations, schools, and social service agencies.
We are a leader in technology in our industry. As the first medical language agency in Michigan to introduce video interpreting and to incorporate an online scheduling portal for our customers, we are forward-thinking in anticipating and implementing technologies.
We are a nationwide leader of continuing education for healthcare interpreters with our website, VoicesACADEMY.com, designed to be a virtual conference experience. Our videos are accredited by multiple professional organizations, giving interpreters a resource to earn the credits required for state or national recertification.
Michelle Scott and Carlos E. Pava, CEO and COO
Founded in 1997; current leadership since 1997
Primary business: Healthcare Interpreting, Translation & Education
Sites in Michigan: 1
Full-time equivalent employees in 2017: 12
Company website: www.voicesforhealth.com
To Listen to their full interview please click on the embedded SoundCloud PodCast shared below!
