Hosted by Tomas Hult, this segment of the globalEDGE Business Beat is an interview with David Hollister, former mayor of Lansing, Michigan, from 1994 to 2003, after which he served as Director of the Michigan Department of Labor and Economic Growth. Hollister together with Ray Tadgerson, David Closs, and Tomas Hult recently released the book Second Shift: The Inside Story of the Keep GM Movement. This book – and the accompanying film documentary (Second Shift: From Crisis to Collaboration) – discusses a six-dimensional collaborative problem-solving approach called the Second Shift Model that can apply to any business or community, large or small, to maintain the communities global competitiveness. In this segment, Hult and Hollister dialogue about the background of the Second Shift project, the most important component of the Second Shift Model, and the complementarity between the book and the film documentary.

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