Michael Rogers, vice president communications for the Small Business Association of Michigan, interviews author and consultant Dianna Booher about her book "Creating Personal Presence." Her extensive and ongoing research and published works in the field of business communication and productivity serve as the foundation for customers communication skills training and consulting services offered by Booher Consultants, Inc. She is the author of 46 books, translated into 26 languages. Dianna's work is also widely available in audio, video, and online courseware. Several books have been major book club selections and have won numerous awards.

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