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What Does it Take to Achieve Excellence in Service

globalEDGE Business Beat
January 8, 2016 6:00 PM

Dr. Roland Rust, International BusinessTomas Hult speaks with Roland Rust, who is a Distinguished University Professor and David Bruce Smith Chair in Marketing at the Robert H. Smith School of Business at the University of Maryland, where he is also founder and Executive Director of two research centers: the Center for Excellence in Service and the Center for Complexity in Business. They discuss editing top journals in marketing; Rust’s most significant research accomplishment; and what his research means for companies.

globalEDGE Business Beat, hosted by Jade Sims, covers discussions with a wide range of global leaders in business, government, and academe to provide information on the latest thoughts, tools, and markets that are flourishing globally.

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