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The Leaning Edge | Ruth Archer, PhD, Point of View Thinking

The Leaning Edge
June 19, 2019 5:00 PM

LEANThe Michigan Lean Consortium's Debra Levatrosser learns about "Point of View Thinking" from Ruth Archer, PhD, Director of Continuous Improvement at Michigan Tech University.

Click below to hear Debra's interviews with Ruth about Point of View Thinking.

Ruth shares how we interact with people is influenced by the stories we tell ourselves about their behavior. We can practice listening in to our thoughts and learn how to recognize and change our thinking for the better by trying to see things from the other person's point of view.

Doing so assists learning to understand, influence, and modify our point of view by seeking the perspective of others not only improves our employee and customer interactions but also improves employee engagement and satisfaction. This makes respect for people and humility, often challenging in organizational culture, suddenly easy, and reduces stress, anger, and frustration in our lives.

The Leaning Edge, hosted by Debra Levantrosser, she speaks with leaders, implementers and believers in the lean philosophy to share their successes and struggles in hopes that they will help others in their lean journey.

The show focuses on the fact that lean is a mindset and a culture, not a set of process improvement tools, and shows how this approach can make your city, state and country an even stronger and more successful, stable place one organization at a time and one person at a time.

The “Lean” philosophy refers to engaging and involving all levels of employees in development of ideas to provide value to customers by aiming for high quality, low cost and short lead time. A specific kind of leadership style is seen in successful lean organizations which includes rewarding experimentation and developing people into problem solvers.

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