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Sparrow Leading the Way: Becomes First Local Hospital to Display Quality Ratings in All Inpatient Areas

Michigan Business Network
February 6, 2020 11:00 AM

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Leading the way in safety and transparency, Sparrow is becoming the first hospital in Lansing – and among a limited number in Michigan -- to display quality and safety metrics on wide screen monitors on all inpatient units.

 

The e-Quality and Safety Boards will display a series of rotating metrics that measure such things as how well Caregivers are communicating with Patients and families, how well Caregivers are complying with our handwashing standards, and measures specific to each unit. The goal is to allow Patients and families to evaluate how they’re doing for themselves as we continually work to enhance our communication and accountability.

Thursday February 6th Sparrow officials demonstrated one of the monitors and were on hand to explain why they’ve undertaken this initiative.

for Health. for Care. for Life.

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Sparrow, a member of the prestigious Mayo Clinic Care Network, is Mid-Michigan’s premier health care organization and includes hospitals in Lansing, Charlotte, St. Johns, Ionia and Carson City, as well as Physicians Health Plan, Sparrow Care Network, Sparrow Medical Group and the Michigan Athletic Club. Sparrow has a partnership with Michigan Health at the Sparrow Children’s Center and is affiliated with Michigan State University’s three human health colleges. Through these partnerships and the dedication of our 10,000 Caregivers, Sparrow pursues a vision to be nationally recognized as a leader in quality and Patient experience. For more information, visit Sparrow.org.

Michigan Business Network is an online broadcasting company that provides knowledge, news, and insights into Michigan’s businesses, industries, and economy.