Chris Holman welcomes back Dick Peffley, General Manager, Lansing Board of Water & Light, Lansing, MI.
Watch Dick and Chris discuss 8-1-1 and why it's so important to call before you dig outside, in this YouTube video shared below.
For their latest discussion, they focus on Homeowner Damage to Underground Utilities that are on the rise.
Dick, I understand homeowner damage to underground utilities are on the rise?
Tell us about that, and how 8-1-1 can help.
Do customers need to call if they're simply planting in an existing garden?
Is calling 8-1-1 free?
Who answers 8-1-1 calls -- the customer's local power company or a dispatch system?
Do they put customers in touch with their local municipality, or do they also have to do that, (in case other permits are needed)?
Are there other steps people can do to be prepared for spring projects?
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