News Release Provided By BBB
Southfield, MI - With Black Friday coming up, BBB urges consumers to be cautious of the popular scams that often appear this time of year. BBB Serving Eastern Michigan and the Upper Peninsula received several reports of holiday scams in 2017 and the years prior.
Last year, consumers spent $7.9 billion on Black Friday and another $6.6 billion online for Cyber Monday.
“Unfortunately, the holiday season is prime time for thieves and scammers,” said Melanie Duquesnel, BBB President and CEO. “The holiday season is such a busy time of year, it’s easy to let your guard down. Scams have become so sophisticated, which is why it’s so important to know what to look out for.”
Santa isn’t the only one keeping track of who is naughty and who is nice! Better Business Bureau is warning consumers to beware of these common holiday scams:
Be cautious shopping online. Because many retailers now have chip card readers, fraud at bricks-and-mortar stores is down, so scammers have shifted their efforts online. Use a credit (not debit) card online and only shop on secure websites. Look for https in the address (the extra “s” is for “secure”) and for a lock symbol.
Look-alike websites: When shopping online, make sure to use only legitimate websites. Watch out for URLs that use the names of well-known brands along with extra words. Last year, several Michigan residents reported ordering gifts they never received.
Fake shipping notifications: These can have attachments or links to sites that will download malware on your computer to steal your identity and your passwords. Don’t be fooled by a holiday phishing scam.
E-cards: Electronic cards can be great fun, but be careful. Two red flags to watch out for are: the sender’s name is not apparent; you are required to share additional information to get the card.
Letters from Santa: Several trusted companies offer charming and personalized letters from Santa, but scammers mimic them to get personal information from unsuspecting parents. Check with BBB.org to find out which ones are legitimate.
Emergency scam: Be cautious if you get a call from a family member or friend claiming to be in an accident, arrested, or hospitalized while traveling in another country. Never send money unless you confirm with another family member that it’s true.
Phony charities: Everyone is in a generous mood at the holidays, so scammers take advantage of that with fake charity solicitations in email, on social media sites, and even by text. Check out charities at Give.org before donating.
Temporary holiday jobs: Retailers and delivery services need extra help at the holidays, but beware of solicitations that require you to share personal information online or pay for a job lead. Apply in person or go to retailers’ main websites to find out who is hiring.
Unusual forms of payment: Be wary of anyone who asks you to pay for holiday purchases using prepaid debit cards, gift cards, wire transfers, third parties, etc. These payments cannot be traced and cannot be undone.
Free gift cards: Pop-up ads or email offering free gift cards are often just a ploy to get your personal information that can later be used for identity theft.
Social media gift exchange: It sounds like a great deal; buy one gift and get 36 in return. But it’s just a variation on a pyramid scheme and it’s illegal.
To find out more about scams or to report one, go to BBB Scam Tracker (bbb.org/scamtracker).
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