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Knowledge • News • Insights
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The CTA Designation

Association Impact
September 20, 2018 7:00 AM

Tom Bennet

Tom Bennett, vice president of sales & services for Experience Grand Rapids joins host Cheryl Ronk on this segment of Association Impact.Image result for Experience Grand Rapids

Experience Grand Rapids and other DMOs offer the Certified Tourism Ambassador program. Bennet discusses with Ronk the value of the program in creating docents and more professional hospitality personnel in every corner of the destination.

To hear Tom and Cheryl discuss CTAs, please click on the embedded SoundCloud PodCast shared below.

Taylor Benavente hosts Association Impact, which looks into what some of Michigan’s top professional and industry groups are doing to make a positive impact for their members and for the state of Michigan. As part of MSAE, Association Impact works with all associations in Michigan.

9:00 AM every Thursday
Replay: 3:00 PM, 9:00 PM, 3:00 AM. Also a big thank-you to 2011-2018 original host Cheryl Ronk, CMP CAE and check out the 2015-2018 blogs for her MSAE content!