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The BOLD Council Improves with Lean Practices

The Leaning Edge
March 3, 2017 3:00 PM

Wendy Middleton.png

Wendi Middleton is the Director of the Program and Partnership Development Division within the Aging and Adult Services Agency (AASA) of the Michigan Department of Health and Human Services.  She has been employed by the State of Michigan for 30+ years, and has served as a member of AASA’s leadership team since 2009. 

Previously Ms. Middleton has led AASA’s effort to integrate person centered planning into Michigan’s aging services network and the development of Michigan’s Aging and Disability Resource Collaborations (ADRC’S). 

Ms. Middleton is an educator and mentor with the Eden Alternativetm, a long term care model of culture change.  She was instrumental as a partner with providers, regulators and advocates in bringing this alternative to Michigan’s long term care communities.

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The Leaning Edge, hosted by Debra Levantrosser, she speaks with leaders, implementers and believers in the lean philosophy to share their successes and struggles in hopes that they will help others in their lean journey.

The show focuses on the fact that lean is a mindset and a culture, not a set of process improvement tools, and shows how this approach can make your city, state and country an even stronger and more successful, stable place one organization at a time and one person at a time.

The “Lean” philosophy refers to engaging and involving all levels of employees in development of ideas to provide value to customers by aiming for high quality, low cost and short lead time. A specific kind of leadership style is seen in successful lean organizations which includes rewarding experimentation and developing people into problem solvers.

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