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Sparrow FastCare, Community Hospitals Receive National Honors for Patient Satisfaction

Michigan Business Network
February 19, 2018 4:00 PM

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LANSING, MI – Sparrow, its FastCare practices, and its Carson City, Clinton, and Ionia Community Hospitals have been honored with numerous awards from a national organization that tracks top scores for Patient satisfaction.

The hospitals received the honors from Professional Research Consultants, Inc. during the annual PRC Excellence in Healthcare Conference.

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The PRC Excellence in Healthcare Awards are nationally recognized honors presented to organizations and individuals who have achieved excellence in Patient satisfaction scores in the prior year.

Overall, Sparrow Health System received 11 awards. They included a Top Performer award to George Smith, M.D., at Sparrow Family Health Center Mason, and quality honors to Sparrow Rehabilitation Services in DeWitt. Also receiving awards for Overall Quality of Care were Sparrow FastCare DeWitt, Sparrow FastCare Downtown, and Sparrow FastCare Okemos.

Sparrow Carson Hospital was honored with Five-Star Excellence Awards for Inpatient Services (two awards), Emergency Department, and IV Therapy in overall quality of care.

Sparrow Ionia Hospital received a five-star award for the quality of care in its Inpatient Medical/Surgical Unit, while Sparrow Clinton Hospital was honored with a four-star award for its Emergency Department.

Five-star awards are given to those organizations who rank in the top 10 percent of PRC’s database of healthcare organizations. Four-star awards are given to those in the top 25 percent. 

Choose Wisely. Choose Sparrow.

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Sparrow, a member of the prestigious Mayo Clinic Care Network, is mid-Michigan’s premier healthcare organization that includes hospitals in Lansing, St. Johns, Ionia and Carson City as well as Physicians Health Plan, Sparrow Physicians Health Network, the Sparrow Medical Group and the Michigan Athletic Club. Sparrow is affiliated with Michigan State University’s three human health colleges. Through these partnerships and the dedication of our 10,000 Caregivers, Sparrow pursues a vision to be nationally recognized as a leader in quality and Patient experience. For more information, visit Sparrow.org.

Michigan Business Network is an online broadcasting company that provides knowledge, news, and insights into Michigan’s businesses, industries, and economy.