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Leading Lean Transformation and Practicing Service Leadership to Drive Change Daily

The Leaning Edge
December 19, 2016 10:00 AM

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Host Debra Levantrosser welcomes Laura Kempf Lean Champion (facilitator) at Truven Health Analytics,an IBM Company, to talk about leading lean transformation and practicing service leadership to drive change daily.

Since the beginning of Truven’s lean journey, she has been influencing the Lean Transformation at Truven by leading teams in monthly lean events using break through thinking to improve processes.

Kempf joined Truven Health Finance department in 2006 and held several positions including overseeing the accounting functions as sole Accounting Manager after being acquired by Veritas Capital. As Director of Government Finance, she led teams to transform their current order to cash system to a government accounting system, a feat Government auditors remarked later as impossible.

Prior to Truven Health, she worked in engineering and manufacturing roles.

Kempf received a Bachelor of Science in Chemical Engineering from Purdue and an MBA from University of Chicago. Additionally, she attended Goethe Institute while living in Frankfurt, Germany.

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The Leaning Edge, hosted by Debra Levantrosser, she speaks with leaders, implementers and believers in the lean philosophy to share their successes and struggles in hopes that they will help others in their lean journey.

The show focuses on the fact that lean is a mindset and a culture, not a set of process improvement tools, and shows how this approach can make your city, state and country an even stronger and more successful, stable place one organization at a time and one person at a time.

The “Lean” philosophy refers to engaging and involving all levels of employees in development of ideas to provide value to customers by aiming for high quality, low cost and short lead time. A specific kind of leadership style is seen in successful lean organizations which includes rewarding experimentation and developing people into problem solvers.

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