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Small Bussiness

Good Manners Can Help You Charm Your Way to Business Success

Business Next
May 18, 2016 4:00 PM

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Michael Rogers, vice president communications for the Small Business Association of Michigan, interviews Lydia Ramsey, author of Manners That Sell: Adding the Polish That Builds Profits. Michael and Lydia discuss topics including business handshakes, telephone courtesy, electronic etiquette, office manners, gift-giving in the office, and international business. Lydia’s book offers hundreds of useful, practical suggestions for the veteran business professional and novice alike.

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