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Good Manners Can Help You Charm Your Way to Business Success

Business Next
May 18, 2016 4:00 PM

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Michael Rogers, vice president communications for the Small Business Association of Michigan, interviews Lydia Ramsey, author of Manners That Sell: Adding the Polish That Builds Profits. Michael and Lydia discuss topics including business handshakes, telephone courtesy, electronic etiquette, office manners, gift-giving in the office, and international business. Lydia’s book offers hundreds of useful, practical suggestions for the veteran business professional and novice alike.

Business Next, hosted by Michael Rogers, has tips and advice on how small business owners can be more efficient, profitable and successful.

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