Chris Holman talks with Melanie Duquesnel about current COVID-19 scams. Melanie Duquesnel was appointed President & CEO of the Better Business Bureau Serving Eastern Michigan in April 2010. Ms. Duquesnel was chosen to lead the BBB as she is a performance driven leader. As an innovative thinker with broad-based experience in business development, finance and operations, Melanie has the proven ability to quickly analyze key business drivers and develop strategies to grow the bottom line.